Remember when HR departments were personnel? I just dated myself, didn’t I? Back in the day, most HR departments were the go-to spot for employees with questions or concerns about benefits, hiring, training, complaints, colleagues, etc. All the way back to when it was the “Personnel” department, before HR was even a thing. For executives, it was all about managing the masses, and probably where the term “Human Resources” came from. Who wants to be a “resource” anyway?